Tales of the Uninspected

Welcome to our collection of Reports on Care Homes conducted by Eileen Chubb on behalf of Compassion in Care.

....The manager seemed to be in limbo without a clear part to play...

...one to one care was actually being given....

...I entered the front lounge and saw a frail female resident was the only person in the room, she was wearing pyjamas and was unkempt and smelt of faeces, she had advanced dementia and was attempting to reach the wall behind a row of chairs, in spite of the obvious risk and the need for care the door was closed on her and I was shown the next room, it was as if she did not exist. I saw one other resident wearing what appeared to be pyjama tops. All of the residents looked dirty and some had matted hair, their clothing was soiled and creased....

...On entering the home I noticed that there were no odours and that the manager was in the main lounge with the residents. The manager said she would show me around. I saw that four care staff were sitting with residents in the main lounge. All the residents looked clean and well cared for and there was a good atmosphere. One care staff was giving residents drinks,,,.

...The last CSCI inspection report for this home is dated December 2007, it grades this home as 1 star, meaning the care is adequate. An excellent care home is not even considered good whilst a bad one is rated good....

....All the residents looked happy and well cared for, as we went to walk out one lady put her hand out to the carer with me and said " Can we play that game again this afternoon? " It was obvious from the conversation that followed with this care worker and a group of residents that activities had taken place that morning and that such activities were a regular occurrence and greatly enjoyed by the residents....

.....All of the ground floor was extremely shabby with dirty walls and chipped and worn paintwork, several fire doors were wedged open. I was shown a bathroom which contained a stained bath and on a shelf above the bath a pile of very threadbare looking towels, there was very little room between the bath and door and it would have been very difficult for a member of staff to assist a resident in or out of the bath in such a confined space.....

......Saw one member of staff on the first floor who was introduced as the cleaner and who was just going off duty. I was shown a number of bedrooms all of which looked clean, I noticed that the windows were open in most rooms and that the gap was wide enough to get through, which is a concern given that the home is for residents with dementia and who would have little awareness of danger.....

Two people have died in horrendous circumstances in the past and yet nothing is done...

Tales of The UN-Inspected
Update on Home 40
By Eileen Chubb Copyright 24/10/2016

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