Tales of the Uninspected

Welcome to our collection of Reports on Care Homes conducted by Eileen Chubb on behalf of Compassion in Care.

...Not a single report was available....

....The manager seemed to be in limbo without a clear part to play...

...one to one care was actually being given....

...I entered the front lounge and saw a frail female resident was the only person in the room, she was wearing pyjamas and was unkempt and smelt of faeces, she had advanced dementia and was attempting to reach the wall behind a row of chairs, in spite of the obvious risk and the need for care the door was closed on her and I was shown the next room, it was as if she did not exist. I saw one other resident wearing what appeared to be pyjama tops. All of the residents looked dirty and some had matted hair, their clothing was soiled and creased....

...On entering the home I noticed that there were no odours and that the manager was in the main lounge with the residents. The manager said she would show me around. I saw that four care staff were sitting with residents in the main lounge. All the residents looked clean and well cared for and there was a good atmosphere. One care staff was giving residents drinks,,,.

...The last CSCI inspection report for this home is dated December 2007, it grades this home as 1 star, meaning the care is adequate. An excellent care home is not even considered good whilst a bad one is rated good....

....All the residents looked happy and well cared for, as we went to walk out one lady put her hand out to the carer with me and said " Can we play that game again this afternoon? " It was obvious from the conversation that followed with this care worker and a group of residents that activities had taken place that morning and that such activities were a regular occurrence and greatly enjoyed by the residents....

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